How do I get my Kickstarter Elder pledge game?

Customer Service
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Pledged at the Elder level, no game in my account, support page not working…

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Hi there!

Thanks so much for joining us on Kickstarter.

Our support site can be found at https://support.lastepoch.com/.

To help me look into this for you, could you please tell me;

  • When did you first register your Last Epoch account?
  • Have you submitted the Kickstarter Reward Survey?
    • If so, when did you send that to us?
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I don’t know the date for my Epoch account, but it would have been when it was first available to register, was under [Removed —Sarno] – changed to [Removed —Sarno]. Account name is R3fr4ct0R

Survey was Responded on Jun 5 2018

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