Game Keep Crashing, Cannot Play Consistently

At random times, sometimes the game seems to desync. I slightly lag followed by a chain of issues:

  • My screen looks to be the same, enemies are not where they are on screen (see the damage numbers over empty space and taking damage from enemies)
  • I can move and use abilities (with sound effects and mana costs but no animations)
  • I can interact with dialog trees, but they do not progress story questlines
  • I can send messages in chat and receive messages in chat
  • I can open menu options such as the forge, stash, vendors, etc.
  • I can choose the “exit to character selection” button, but then I will disconnect to the login screen

This issue is very, very common for me and prevents me from playing for more than about 10-15 min at a time. Similarly, sometimes I will get softlocked in the “loading echo” screen as well and have to alt f4 out of game.

I have included a clip of an example of the issue below. It also has been leading to a lot of monolith rewards issues as in the video I get one-shot by an invisible enemy, losing out on some exalted chest rewards.

https://imgur.com/DPuNlRW

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