Game freezes on character select screen

I could log in, i could see all my characters, but when i press “start game” the game will freeze.

anyone has/had the same issue?

Have you attempted to Verify the Game files if you are using the Steam Version?

If you have already tried that, then please post your player.log, le_graphicsmanager.ini and the output of a dxdiag report if you are using Windows.

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