Game crashes at title screen

Hawkeye22 · September 22, 2020, 5:43pm

Hi
Been playing the game pretty frequently recently but all of a sudden 3 days ago the game would crash at the title screen, the screen would turn black and moments later i’m back at the desktop.
Nothing has changed on my computer.

Llama8 · September 22, 2020, 7:00pm

Have you tried getting Steam to validate the files?

And could you upload your log & crash files?

https://support.lastepochgame.com/article/39-the-games-log-file

Hawkeye22 · September 22, 2020, 7:40pm

Hi
Yes I have validated through steam, and here is my log
Player.log (94.9 KB)

Petisuix · September 23, 2020, 2:48pm

Hi,

Exactly the same problem with me, crash during the title screen and after few seconds, i come back to the desktop.

Frustrating no ?

Gerald (frenchy one)

mccoy · September 23, 2020, 8:28pm

welcome to the crash beta club !!!

rudreais · October 2, 2020, 5:06pm

Hey @Hawkeye22,

Checked your logs and seems like you’re having DirectX11 issues. Did you try to update it?

Also, it could be your RAM failing (not enough RAM or just completely failing) - could you run a RAM test? Best way is to use https://www.memtest86.com/ IMO

Last one but can you provide the files generated in C:/Users/Hawk/AppData/Local/Temp/Eleventh Hour Games/Last Epoch/Crashes? There should be a few (or at least one) there

Hawkeye22 · October 2, 2020, 5:53pm

It was my graphics card all along r.i.p 1080. It’s working again now, thanks very much for looking into it. PS I love this game.

rudreais · October 2, 2020, 10:23pm

Glad this got fixed, and welcome back!

Cheers