Game crash randomly

The game crash randomly.
My operation system is windows 11.
Before crash, there is a small window pop up for 1 second, then the game window close autotmatically.
The log is attached.
Crash_2021-12-21_180922146.zip (51.2 KB)
DxDiag.txt (101.6 KB)

There has just been a patch E added… Please can you update and after updating, Verify the Game File Integrity via Steam.

If the problem is still happening after those two steps then update here with a new player.log and include your le_graphicsmanager.ini

I am using the stand alone version now. The Steam version is deleted.
So I cannot find the le.graphicsmanager.ini file.
I just update the game with patch F.
The game crash again just 20 second after I login the game.
Crash_2021-12-26_152646323.zip (52.3 KB)

Hey…

(Finding LE files - Useful files - Last Epoch Support Hub)

The last log you included shows some Login problems with Bad Requests & Invalid Sessions… and then it loads some other items and crashes just after initiating the Joining of the Global Chat system… I am not sure if the Login issues are related but the only things that are online are the Login for game verification & the Chat. After this point, normally the game loads whatever map etc…

Are there any networking issues that could be causing the Login problems or be preventing the game from accessing the games Chat server? I see you are using a Chinese installation - are you behind the GFW? Could it be doing something? Is there anything else that could be causing these login errors? Sometimes players have had problems with DNS that causes login issues and crashing… could something like this be happening to you?

Also… I have no idea if Win11 is causing this issue, but there are quite a few people using Win11 without problems so its unlikely. I would make sure your Win11 is patched and updated with out any errors.

Your GPU drivers look ok… I dont know what settings you are using but if you are trying to play with Ultra settings at 3440 x 1440, I would recommend that you do a test: set your resolution to 1080p, quality to very low and your framerate limiting to 60fps (not vsync)… test at that level just to see if the crashing is not related to performance… If it is, then you need to chose lower settings.

The dxdiag errors show Last Epoch crashing on UnityPlayer.dll & d3d11.dll & GameAssembly.dll… UnityPlayer & Game Assumebly errors can be anything from networking to corrupted installs to driver problems… D3d11 errors are related to your graphics card in some way… Normally players get these errors if the game is struggling on high settings/framerates or if the gpu drivers are corrupted/old… I recommend that you do a a clean safe mode GPU driver installation (not an upgrade) to make sure that your GPU driver is installed properly…

You are also getting LiveKernelEvent 141 errors - these are serious as they could point to a system failure - sometimes with hardware… It can be caused by anything from overheating/overclocking/ corrupt drivers or system files / physical failures of hardware components/ power problems - there are lots of causes… You need to view reliability history on your system and see what errors are happening and if you and figure out what is going on…

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