Game crash entering Coral Pools blocking progress

[Vogel]

When: Divine Era

Where: Lagoon’s Isle

What: game crashes when attempting to go through the portal to the Coral pools.

Context: during character progression (Necromancer lvl +/-50) I must go to the Coral Pools to finish one of the quests (either the main quest “Isle of Storms: Find the moon fragment hidden in the Coral Pools” or the secondary quest “To Shell With It”). Since the game crashes my character can’t progress the story.

Repeatable: yes. I tried from both portals (Moonlit Shrine map → The Coral Pools and Lagon’s Isle map → The Coral Pools) 5 times and the game always crashes.

Action tried: I tried with minions summonded, unsummoned; with the game window in bordeless, in fullscreen mode and in windowed mode.

Player log: Player.zip (717.0 KB)

Edit: solved

@psychodrive

• verifying game file integrity through Steam client and/or reinstalling the game

This worked for me.

Thank you.

[psychodrive]

Hey there

Some people who have experienced crashes find it is resolved by:

• deleting graphics ini file https://support.lastepoch.com/hc/en-us/articles/1260805163370-The-Graphics-ini-File
• getting latest drivers for their graphics card
• verifying game file integrity through Steam client and/or reinstalling the game
• unplugging a controller (if you have one)

I hope one of these works for you