Game black screens + max gpu fans on monoliths only on my Void Knight Character

Unfortunately this is quite obscure and hard to log since the game doesn’t technically crash, just my display drivers and I have to cold boot, but it only happens on my Warpath Void Knight and none of my other characters. Areas of frequent crashes include all quests with lagons boss fight arena and the final boss of Reign of Dragons. I have an RTX 3080 Ti for a gpu and the latest Nvidia Drivers(which I have done a full reinstall and problem persists).

Quite a bummer since I’m kind of forced to shelve the character until it’s resolved. Let me know if I can do anything to help.

Heya

Upload your player.log files and a dxdiag report. I’ll have a look at them and see if I can make any suggestions.

In the meantime, try verifying Steam game file integrity just in case :slight_smile:

Player_log.zip (591.7 KB)
Attached are the files, I managed a rather long play session before this last crash but the player.log uploaded ended with a crash. I added my prev-log as well just incase, that one did not end with a crash though.

Things I tried so far:
Verifying the game
Fresh reinstall of display drivers
Updated Bios
Moving from two monitors to one
Lowering GPU power consumption from 100% → 75%

It’s hard to say what has exactly had an effect but I think lowering my GPU power availability allowed me to play for the longest before a crash. LE is the only game I have this issue with and only on this void knight character and none of my other characters which seems quite odd. My gpu temperatures never exceed 60°C running LE and usually sit around 50 - 60% usage.

Thank you for your timely response! I hope my files help shed some light on the situation.

Had another crash before bed so here’s the files for that one as well.
Player_log2.zip (538.3 KB)

Hi again

dxdiag

Your DxDiag has a few errors indicating possible update issues on your computer. I’d rcommend running a system file check just in case

https://www.makeuseof.com/tag/fix-corrupted-windows-10-installation/

logs

From your logs, I can see the crash inside Direct3d;

d3d11: failed to create staging 2D texture w=128 h=2 d3dfmt=10 [887a0005]
d3d11: failed to create staging 2D texture w=128 h=2 d3dfmt=10 [887a0005]
d3d11: failed to create buffer (target 0x1 mode 3 size 191600) [0x887A0005]
Crash!!!

It could definitely be some combination of your hardware and software, which makes it more difficult to diagnose.

If you have a reproducible crash, you can upload the files here. You might just be the person who finds the bug :smiley:

  • C:/Users/Jackson/AppData/Local/Temp/Eleventh Hour Games/Last Epoch/Crashes

Hello,
I’ll have a TLDR at the end if you’re very busy since my results aren’t going to be particularly helpful for bug finding. So good new/bad news is that I haven’t been crashing anymore, this is without doing the pc repair (I did that today so thank you for pointing out the windows issues). I held off on doing it until now to try and get the crash to appear and get a reproducible crash but it’s as if the game knows I want it to crash now and it hasn’t given me a single issue >_>. While it’s nice not crashing it means that unfortunately I don’t have any more logs to send, I’ll definitely come here to reply with any if it does manage to happen but it’s been at least 20 hours of playtime since my last post without incident. Thank you for your quick assistance in the matter!

TLDR: Have not had any crashes since last reply even without the fixes you posted. Only really changing variable was my build progression where I crashed a lot at the earlier levels and less at higher levels. Will update if any crashes crop up but it’s been 20+ hours of game time and no crashes.

Glad you having a better experience now.

I wonder if it was some specific skill node that was causing the issue

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.