Freeze / disconnect / No more connexion

Hello to all !

I was on my way to level 35 when I took a tp and landed in a zone without any character on the screen. I couldn’t do anything… I thought it was a bug and wanted to reconnect… I couldn’t… it told me that it was not possible to connect with the server.
I just check if that was server of me and it’s only me because i can create a new char…I had so much fun…Can you help me to deblock my char?

Please