It so happened that I have a character imported from hardcore to softcore and another one on hardcore.
At the same time, the positive progress of the harbinger faction from softcore to hardcore did not extend. Only the reset affected everything.
I got the same bug today. I was rank 3 before reset, the quest to advance to rank 4 still active.
After my one character die on HC forgotten knight rank go from 10 to zero on others characters and still its not fix …
Same thing happened to me, full resset on forgotten knights faction in HC. Not sure what triggered it tho. COF is still rank 12
I have some progress.
I created a new character on hardcore. I went to 90 monoliths, made all three of them, got a harbinger at the end. As a result, my rank on hardcore rose to 1, and harbingers began to appear after killing monolith bosses, my rank is now 2. This is good.
The changes did not affect softcore. I think I need to create a new character here and also make 90 monoliths for them. Unless of course the developers fix the bug.
UPD:
For now.
I restored my faction progress in hardcore mode. Defeated the harbingers one by one. As if doing the quest from the beginning. I have rank 6, 6/10 harbingers in hardcore.
For today, I did nothing about my Aberoth problem on softcore.
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It happened to me today in softcore cycle, online. From rank 10 yesterday to rank 1 today. So it’s not a hardcore specific issue.
Hi all,
The team is actively investigating this issue. We will let the community know when something is found as soon as we can offer something of substance. Until then, please use the in-game bug reporting tool so we can better track the issue and it’s potential source.
Thanks for the response, Wick. Regarding the in-game reporting tool. I’ve looked everywhere for it and can’t find it… Is it available for fully offline mode? Or is the fact it’s not there for me, another bug? 
This problem haunts me. I was transferring my spellblade (rank 10, 700 corruption) from hardcore cycle to softcore cycle. After that, I created a void knight and played for him (now 95 lvl, 300 corruption).
List of problems:
- Harbingers only appear when playing as a spellblade. When killing bosses with a void knight and the harbinger summoning icon is active, the battle with them does not occur.
- I can raise the rank of the harbingers when playing as a spellblade. But… When you exit the game or switch to another character, the progress is reset to the very beginning. It’s a Sisyphean task.
- I have a rank in the merchant guild, I got a cool item while playing as a mage (it has no faction mark) and I want to sell it… Forget it. “Operation failled, listing untradable items is not allowed.” The item was knocked out in a new cycle, not in the old one.
- The best versions of blessings opened by the mage are not available to another character. Everything has to be knocked out again. I unlocked the +20 All Resistances blessing while playing as a mage. After that I played as a knight and unlocked +13 All Resistances at 300 Corruption. I only have access to +13 on knight.
I deleted and reinstalled the game, the errors did not disappear. The gameplay stopped bringing pleasure.
- Welcome to our club!
- This is terrible.
- The item was received during the game for the Fortune Circle farm, but does not have a rank mark? This happened last season too. I don’t know if it’s a bug or not, these items cannot be sold.
- The same thing happens to me at the beginning of the game. Is this not normal?
I read the season preview more carefully.
" For alts, Blessings earned on other characters that share a stash will be usable at their minimum roll values until a better roll is unlocked on the alt character."
Claim for item 4 has been withdrawn, I apologize for this point
I did an experiment with my faction on softcore. I imported a low level (4th level) character from hardcore to softcore. My faction progress was transferred (6/10).
Then I raised the faction progress to 10/10 on softcore. And again I started a fight with Aberoth. After three or four attempts, I teleported to the End of Time. At that moment, the faction progress dropped to 0/10 (and hardcore too).
But now I know that in order to shift the faction progress from 0/10 to 1/10, you need to defeat all three bosses of the 90s monoliths.
The character may not be new. In this case, it does not matter what is written in your faction quest, you need to do it as if it were from the beginning. Then the harbinger will regularly appear in the monoliths according to the requirements for corruption.
However, this does not solve the problem with faction progress being reset again after visiting Aberoth.
I died on a level 97 in HC, had rank 12 Forgotten Knights rank, tried Abberoth fight on SC to practice it with the character. Then when I switched to a character I had at the start of monos on HC, my faction progress was reset to 0. Had to clear all 3 level 90 monos. I killed 2 harbingers on that character before dying. Just switched to a level 91 character I had on HC, and I was back to faction rank 0.
Not sure if this was helpful, but wanted to keep this going as it is very frustrating…
It happened to me again today. I wanted to rank back up to 10 in order to use all my Abberoth keys before the incoming ladder reset. And I could only reach rank 4 before it resetting back to 0 this time (first time was a reset from 10 to 1). Still in softcore online cycle.
Same here… for the second time… At first I stopped playing some days but then decided to return and give it a try again. I’ve got to the last one today, and after logging in my faction progress is at 0 again… Softcore btw, but it still is super annoying
Update: happened again… yesterday I’ve got to level 2 on the faction, and today the progress is reseted again
Reported also,
Died to Harbinger and Harbinger died after me. I respawned to get loot and when i teleported my faction rank was reset to lvl 1
Fighted against abberoth like 15-30 min before i went to farm some blessings / Items for my character…
Well that was it, back to other games to cool off
I opened a similar bug, but just saw that this one already existed. Here’s all of the text from my other post, as well as screenshots. I’ll also be leaving my other post open since this one is marked as “resolved” for some reason even though my character is still progression blocked and I can’t summon Aberroth unless I progress through the entire monolith system again on a new character.
I just encountered a bug that has reset my Forgotten Knights progress to rank 0, but I am still on the quest step to defeat Aberroth. In the screenshot below you can see that I am simultaneously rank 0 while also having the defeat Aberroth step on the screen.
I’ve logged out of this character, logged out of the game completely, verified file integrity on Steam, and changed zones. Nothing has brought my rank back.
Update: I attempted going through an emp mono and summoning Abom to see if that would affect my rank. The game didn’t summon a harbinger and I’m still stuck at rank 0.
Update 2: I also tried going back to a regular monolith and was still unable to summon a harbinger. I’m out of ideas to try and my character is unable to progress in Forgotten Knights, cannot summon harbingers and therefore cannot progress to Aberroth.
Update 3: I switched to another character and was able to summon a harbinger. It only increased me to rank 1 and the game believes that my highest corruption kill was only corruption 0. https://imgur.com/a/5AsLWpP
Thanks for all the reports. Bug fix has been deployed in latest patch.
Forgotten Knight Faction
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Fixed Forgotten Knight Faction data loss bug which would occur when a formerly hardcore character dies.
- This fix unfortunately does not restore the previously lost data however the team is looking into ways to address this separately and has a log of all affected players. We will update players when this fix has been deployed.
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Fixed a bug where the Rank 7 bonus from Forgotten Knights was not granting additional Corruption per Gaze of Orobyss.
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Fixed a bug where Forgotten Knights faction could be progressed despite not meeting the Corruption requirement when killing a Harbinger. This could happen if an alt character killed a level 90 Timeline Harbinger to join the faction and that Timeline had not yet been done previously.
After the latest patch, the knights faction works correctly only for softcore. After failing the battle with Aberoth on softcore, the progress of the softcore faction is saved. At the same time, the progress of the hardcore knights faction is reset as before.
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