Crash when entering the map
Hi Menki0038, could you elaborate on the issue you are having?
I think we are using a translator to communicate so I’ll do my best to help.
What map are you talking about? Do you mean that when you bring up the world map the game crashes? Do you mean that when you enter the Monolith of Fate, the game crashes?
If you can follow this guide for locating the crash files, we can provide more assistance.
https://support.lastepochgame.com/article/107-how-to-get-help-with-crashing-issues
Q : Do you mean that when you bring up the world map the game crashes?
yes
Q : Do you mean that when you enter the Monolith of Fate, the game crashes?
yes
Those are two very different things. I expected you to say one or the other but not both. Are you experiencing crashes anywhere else in the game also?
Immediately following a crash, could you get your log files and send them to us? We might be able to help diagnose the problem better with more information.
https://support.lastepochgame.com/article/39-the-games-log-file
I solved this problem and I used this teaching.
https://support.lastepochgame.com/article/150-repairing-last-epoch-through-steam
This keeps my game running
Awesome, glad you’re up and running. Let us know if you need any more help.
If the game crashes, there will be errors in file integrity.
Currently, this problem has been fixed with steam.
thank u ~
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