Just wanted to take a moment to address some concerns that a few of our community members have brought up in regards to poor behavior in Last Epoch’s in-game chat.
First, we sincerely apologize that there are some messages coming through that have no place in any chat, let alone our community that is generally very positive and helpful. We have quite a few moderators and staff working over the weekend to monitor chat and are actively warning, giving temporary chat mutes, and even banning players in some extreme cases in accordance with our Code of Conduct. We are working on better tooling and reporting functions for chat as well. In general we have an awesome community facilitating good discussion about the game and we’re trying to make sure that a few bad actors aren’t ruining that for everyone. In the meantime, if you see any messages that are against the Code of Conduct, we encourage you to take a screenshot and submit a ticket to support.lastepoch.com. Again, we apologize and it’s on us to bring better solutions in the near future.
For those of you helping us foster a helpful and positive community by answering questions and having good interactions, we very much appreciate you and see you doing it. Please do not let a few individuals making poor decisions drive you away from the LE community.