It just started happening today. Both online and offline characters. Happens roughly 10 seconds after logging into any character. No error message, just goes straight to desktop.
Player.log (66.2 KB)
Player-prev.log (62.0 KB)
Hey there
When making a bug report or support request related to crashes, please upload a dxdiag report also.
In the meantime, Some people who have experienced similar issues find it is resolved by:
- deleting graphics ini file https://support.lastepoch.com/hc/en-us/articles/1260805163370-The-Graphics-ini-File
- getting latest drivers for their graphics card
- verifying game file integrity through Steam client and/or reinstalling the game
- unplugging a controller (if you have one)
- disabling anti-virus
- adjusting their overclocking / underclocking for their graphics card
I hope one of these works for you
Hi - your DxDiag crashes indicate a BEX64 error
+++ WER2 +++:
Fault bucket 1975830389138082873, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: Last Epoch.exe
P2: 2019.4.40.50731
P3: 62a10ee1
P4: StackHash_b4ee
P5: 0.0.0.0
P6: 00000000
P7: PCH_98_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:
BEX64 and c0000005 can indicate memory access violation and can occur if you have overzealous anti-virus, security software or other software, such as Citrix or running inside a virtual machine.
Here are some instructions for Windows 7, which may be helpful in further diagnosing and working around the problem.
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