[Crash][Game Breaking]Game Crashes when Fast Travel

[vanilla2011]

Generally, you should include:
What went wrong?
Log File
Screenshots (via a site like imgur) or video, if applicable

Thanks!
Hello! I am unable the play the game anymore as the game crashes every time I try to travel using the waypoint. Destination does not seem to matter, and my starting location does not either. Game just locks up and crashes whenever I try to travel. I’ve attached my player.log, hoping someone is able to help as I like this game!

[vapourfire]

Hey there… Welcome to the forum…

Unfortunately you havent attached the player.log file - the link just goes to a jpeg.

Usually crashing when transitioning from one location to another (going from one map to another) is a sign that the in-game settings are too high for the hardware you are using… Remember LE is currently (0.8.5) unoptimised and has plenty of known performance related instability that occurs either in very busy moments in the game (lots of mobs/minions/skills proccing/certain maps with lots of partical effects) or when the game is loading into new maps etc.

Without seeing the player.log I have no way to verify this, but your description is virtually identical to other users with this kind of problem so I would guess that you are experiencing it too.

A simple way to test this is to load up the game but before loading a character, you change your in-game settings to Very Low quality, all special features disabled or on their lowest option, 1080p and 60fps framerate limit (Very important) not vsync… If the game works fine at these settings, then its simply a case of you being more conservative with your settings until the performance in the game is improved by the devs (coming in the next patch 0.9).

If the problem still happens at these low settings then there is something else wrong and I would definitely need to see your logs and probably the output of a dxdiag report to get more info on your system/drivers/OS.

[vanilla2011]

Player.log (49.4 KB)
re-uploaded my playerlog. I will try you suggestion about hardware, but I would be surprised if that’s the issue, I haven’t had a single issue with frames/performance over the 25 hrs I’ve played

[vapourfire]

Hey there…

25h of playtime is miniscule wrt to evaluating performance. There are plenty of known performance situations you may simply not yet have experienced. There are even builds that cause performance issues on specific maps and unless you play them specifically you would not notice anything.

That said, looking at your log… The log is pretty short, but I dont see the usual repeating debug errors associated with typical performance issues… So that would probably suggest that whatever settings you are using are Ok so far…

However, there are lots of Map related errors that could indicate that you have a messed up game install or there is something wrong with your savegame(s). The system is struggling to check quest status & waypoint info and there is even a problem where the game is crashing trying to overlay the minimap.

I would recommend:

• to verify the game files via steam.
• disable any graphical overlays that you may be using - this included Steam overlays (the game doesnt use them).
• double check that you are using a recent GPU driver (3 months old max)
• try and create a new character without any lootfilters - just plain - play it for a while and see if it also suffers the same instability.

Clear the log file before testing with a new char… just to make it easier to see what kinds of errors happen.