Why does the characters I play in seasonal keep getting their cosmetic removed and everything in the appearance when I load into the game? Doesn’t look like stuff gets saved? Did they change something?
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This is currently happening to me as well, along with my non-seasonal character cosmetics getting removed after I logout - leading to me having to manually put back on all of the cosmetics each time I re-log back into my chosen character. (Bug occuring for me as of 10/29/2025)
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My seasonal online characters are having this happen currently. Even while playing they became unequipped in between load screens.
I’m not even sure what file they are talking about to delete?
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I have the same problem since beginning of this month and I also found this post, but was not able to find the mentioned folder or recreate their solution…
Would be nice if someone would post their solution, if you guys got it fixed.
Thanks.
This is what fixed it for me.
Delete all items (non folder items) in the folder here.
C:\Users\YOURNAME\AppData\LocalLow\Eleventh Hour Games\Last Epoch
Once you launch the game it should rebuild those files. It appears the cosmetic file is getting corrupted maybe because of the offline/online cosmetic fix they did? Not sure
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