Constantly disconnecting when entering/exiting town hubs (LE-65 error)

Technical Support
1

I keep getting disconnected on my character (online mode) when traveling to and from town hubs (i.e. The Council Chambers). When this happens, I get the “disconnected from game server” message with the LE-65 error appearing. This doesn’t seem to happen when traveling zone-to-zone, but only when traveling into a town hub from a zone, and traveling out of a town hub into a zone. When I get this disconnection, my character then gets essentially soft-locked and I can’t log back into it until some time passes.

What’s weird is that this isn’t a uniform problem across all characters. I can still create a new character and play through Act 1 and the beginning of Act 2. I currently have three characters – one in Act 1 on Normal, one in Act 2 on Hardcore, and one that just entered Act 3 on Hardcore. All these disconnects have primarily been happening outside of Act 1 whenever I enter/exit a town hub. My main character just entered Act 3 and disconnected since that’s a hub. However, Act 1 seems to be completely fine and I can enter/exit the town there without a problem.

I have no idea if this is an issue with some sort of settings or what. I didn’t have this issue with either 1.0 launch or 1.1, but apparently this problem has persisted in the bug reports since 1.0 launch and there hasn’t been a clear solution or fix.

The things that I’ve done to try and solve this issue (to no avail) have been: verifying the integrity of the Steam files, re-installing Last Epoch (done this twice now), switching servers (from West U.S. to Central U.S.), restarting my PC, updating my drivers, and using a VPN. I have Nord VPN and whenever I use it, I don’t get disconnected when trying to load my characters, but, instead, I just get frozen on the loading screen. This seems to be an entirely separate problem. I guess I can try purchasing another VPN subscription, but that shouldn’t be an acceptable solution.

The problem usually “solves” itself after an hour whereupon I can log into my character again. However, once I enter a town hub again, I get disconnected, and once I get disconnected my character once again gets soft-locked until the problem resolves itself after some period of time.

Specs:
AMD Ryzen 5 5600X
RTX 3070 Ti
ROG STRIX B550-F GAMING (WI-FI)
16GB RAM
Windows 11 (Version 24H2)

EDIT: Forgot to post these files:
le_graphicsmanager.ini (513 Bytes)
DxDiag.txt (101.5 KB)
Player.log (405.0 KB)
Player-prev.log (1.2 MB)

2

I have the same exact problems and its infuriating. As far as I know LE-65 is cause by use of VPN. My problem currently is I cant even get out of the tutorial boss in to the town without it disconnecting, and before that I basically bricked my character because I had VPN on and could no longer even connect in to a server with it. Tried all the “solutions” you did and none of them work, including this.

Did you recently upgrade to windows 11 perhaps? Because I suspect its this the core issue for me at-least. Also this game is the problem, cause I don’t have these kind of issues in any other game.

3

Full reset on the network drivers AND running these commands on command prompt seem to have fixed my issues so far playing for 2 hours.

ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset
netsh interface ipv4 reset
netsh interface ipv6 reset
netsh interface tcp reset
credit: https://www.youtube.com/watch?v=5vDhJVVpUV4

edit: Also changed from WIFI to wired connection.

4

Thanks for the replies. Unfortunately, those steps didn’t work for me. The temporary solution that I’ve found (to at least let me play the game) is connecting to my phone hotspot rather than through my router. So I’ll apparently need to mess with some configurations and the router firewall.

I should mention that it is a new router than the one that I used in 1.0 and 1.1, however I played a few weeks ago online without any problem, so I have no idea why there’s an issue now. And, yeah, Last Epoch is only game that I’ve ever had this problem with out of the dozens (and dozens) of online games that I’ve ever played. I really hope EHG can do something this patch because it’s been radio silent whenever others have brought this issue in the past.

5

Are you using wifi or wired connection? That was another thing I changed as I went from WIFI to wired connection, give that ago if at all possible. I was lazy and never connected the router with a cable, until this game made me do it lol

6

I think I managed to figure it out. I tried using ethernet like you and the game managed to work pretty smoothly. The problem is that my router is in the kitchen, but my PC is in my room, so that’s not quite an option. I also tried testing some wi-fi connections and that also worked. What I found out is that connecting to the main router mostly solves the connectivity. Usually, I’m connected to a node instead of the main router – otherwise my PC has to go through rooms and stuff to get to the router. Connecting to the main router at least solves my disconnection issue.

No idea why this is the case because it wasn’t a problem when I was playing 3-4 weeks ago. It’s also only been a problem outside of Act 1 which is the weirdest part for me.

7

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