Hello,
I’m experiencing frequent Windows crashes. A brief blue screen appears with a message like “We encountered a fatal error,” and then the system restarts.
I’m playing online via Steam on a laptop with the following specs:
Any help would be greatly appreciated!
Player.log (741.0 KB)
I also experienced a crash but I have not found a player.log Below is the minidump analysis where it mentions Last Epoch.exe
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffb781fa03f0a8, memory referenced.
Arg2: 0000000000000000, X64: bit 0 set if the fault was due to a not-present PTE.
bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the processor decided the fault was due to a corrupted PTE.
bit 4 is set if the fault was due to attempted execute of a no-execute PTE.
- ARM64: bit 1 is set if the fault was due to a write, clear if a read.
bit 3 is set if the fault was due to attempted execute of a no-execute PTE.
Arg3: fffff80206af8244, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
*** WARNING: Check Image - Checksum mismatch - Dump: 0x201482, File: 0x201504 - C:\ProgramData\Dbg\sym\BTHport.sys\9BFC3B54202000\BTHport.sys
KEY_VALUES_STRING: 1
Key : AV.Type
Value: Read
Key : Analysis.CPU.mSec
Value: 921
Key : Analysis.Elapsed.mSec
Value: 2350
Key : Analysis.IO.Other.Mb
Value: 10
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 32
Key : Analysis.Init.CPU.mSec
Value: 109
Key : Analysis.Init.Elapsed.mSec
Value: 28727
Key : Analysis.Memory.CommitPeak.Mb
Value: 97
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x50
Key : Bugcheck.Code.TargetModel
Value: 0x50
Key : Dump.Attributes.AsUlong
Value: 1008
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: AV_R_(null)_nt!ObCloseHandleTableEntry
Key : Failure.Hash
Value: {c0cda093-6ea1-5243-e884-71752c58139f}
BUGCHECK_CODE: 50
BUGCHECK_P1: ffffb781fa03f0a8
BUGCHECK_P2: 0
BUGCHECK_P3: fffff80206af8244
BUGCHECK_P4: 0
FILE_IN_CAB: 020225-6562-01.dmp
DUMP_FILE_ATTRIBUTES: 0x1008
Kernel Generated Triage Dump
FAULTING_THREAD: ffff800812c8e080
READ_ADDRESS: fffff8020711c470: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
ffffb781fa03f0a8
MM_INTERNAL_CODE: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: Last Epoch.exe
TRAP_FRAME: ffffed0c8c4eecf0 – (.trap 0xffffed0c8c4eecf0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff80081badcc30 rbx=0000000000000000 rcx=0000000000000069
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80206af8244 rsp=ffffed0c8c4eee80 rbp=ffff9104db4508c0
r8=ffff80081badcc60 r9=ffffb781fa03f000 r10=0000000000000218
r11=ffff80081badcd80 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!ObCloseHandleTableEntry+0x80:
fffff80206af8244 493991a8000000 cmp qword ptr [r9+0A8h],rdx ds:ffffb781fa03f0a8=???
Resetting default scope
STACK_TEXT:
ffffed0c8c4eeac8 fffff80206874c22 : 0000000000000050 ffffb781fa03f0a8 0000000000000000 ffffed0c8c4eecf0 : nt!KeBugCheckEx
ffffed0c8c4eead0 fffff8020666a53c : fffff80206621150 0000000000000000 0000000000000000 ffffb781fa03f0a8 : nt!MiSystemFault+0x23c592
ffffed0c8c4eebd0 fffff8020682617e : ffff80081badcd90 fffff80206667400 ffff80081badcc30 000000000249bb5c : nt!MmAccessFault+0x29c
ffffed0c8c4eecf0 fffff80206af8244 : 00000000ffffb97f 0000000000000001 0000000000004681 0000000000000001 : nt!KiPageFault+0x37e
ffffed0c8c4eee80 fffff80206af8138 : 00000000000000a0 fffff80206eaaa40 ffff91050685e8d0 000000000000000b : nt!ObCloseHandleTableEntry+0x80
ffffed0c8c4eef40 fffff80206b1a501 : 000000000000000b ffffffffffffffff ffffffffffffff01 ffff910509843458 : nt!ExSweepHandleTable+0xd8
ffffed0c8c4eeff0 fffff80206b19bb7 : ffffffffffffffff ffff80080eac80c0 ffff910509843440 fffff80206be7c4c : nt!ObKillProcess+0x35
ffffed0c8c4ef020 fffff80206af9532 : ffff80080eac80c0 ffff9104e862a4c0 ffffed0c8c4ef249 0000000000000000 : nt!PspRundownSingleProcess+0xb7
ffffed0c8c4ef0b0 fffff80206bc27d8 : 0000000000000000 0000000000001c01 ffff800812c8e0f4 0000008e4d39d000 : nt!PspExitThread+0x64e
ffffed0c8c4ef1b0 fffff802066bb07d : 0000000000000000 0000000000000010 ffffffffffffffff ffff80081ab7cd30 : nt!KiSchedulerApcTerminate+0x38
ffffed0c8c4ef1f0 fffff8020681b350 : ffffed0c8c4ef301 ffffed0c8c4ef2b0 0000000000000000 0000021f3af0f2c0 : nt!KiDeliverApc+0x47d
ffffed0c8c4ef2b0 fffff8020682a5af : 0000000000000000 0000000000000000 0000000000000000 0000021f3b5fce68 : nt!KiInitiateUserApc+0x70
ffffed0c8c4ef3f0 00007ffbeceb3ff4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceExit+0x9f
0000008e5219fbf8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffb`eceb3ff4
SYMBOL_NAME: nt!ObCloseHandleTableEntry+80
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.22621.4746
STACK_COMMAND: .process /r /p 0xffff80080eac80c0; .thread 0xffff800812c8e080 ; kb
BUCKET_ID_FUNC_OFFSET: 80
FAILURE_BUCKET_ID: AV_R_(null)_nt!ObCloseHandleTableEntry
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {c0cda093-6ea1-5243-e884-71752c58139f}
Followup: MachineOwner
This is the first time I have ever had such a crash on this PC, I play PoE, and had played some PoE2 but no system crashes like this while running those or any with any version of LE since I started playing around 0.8.1 or .2 .