Constant crashes

Nequam · June 7, 2020, 4:08pm

Agree with you. Every patch I need wait they patch bugs before I cant start playing again.

datajunkee · June 7, 2020, 4:23pm

I understand that, my statement wasn’t insinuating the issue was the same. Having access to multiple log files & reports would actually support the ability to determine the root cause, or causes, of these issues. That said, like so many of the others who are reporting issues, I am also using a 5700xt.

Bachham · June 9, 2020, 12:24pm

Thank you mate!

datajunkee · June 9, 2020, 3:32pm

So, I did notice something that is consistent with crashes I’m experiencing on a specific character; every time I fight the Omen of Silence the game will crash. I do experience crashes in the zone leading up to that encounter, though they are more random. However, should I make it through that zone the Omen fight will crash every time at varying percentages.

Maybe that will help somewhat, dunno.

Machine specs:

AMD Ryzen 5 2600X 3.8GHz
ROG Strix B450-I Gaming motherboard
32GB DDR4 Ram
AMD Radeon RX 5700 XT graphics card
Running Windows 10 64 bit

Graphics Driver details:

Software Version - 2020.0421.1645.30151
Driver Version - 19.50.29.27-200421a-354308E-RadeonSoftwareAdrenalin2020
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01432
OpenGL® Version - 26.20.11000.13587
AMD Audio Driver Version - 10.0.1.12
Vulkan™ Driver Version - 2.0.137
Vulkan™ API Version - 1.2.133
Windows Version - Windows 10 (64 bit)

Crash_2020-06-06_094455653.zip (272.2 KB)

Nequam · June 9, 2020, 4:31pm

Any info from devs about work around this problem?

Hackaloken · June 17, 2020, 9:49pm

Hi everyone!

We’ve just released 0.7.8f which includes a fix for crashes on AMD graphics cards, and may help in other situations.

If you’re still having crashes after the update, please provide the information listed in this support article in a new thread. Details about your build and what you were doing at the time of the crash is also helpful, particularly if it happens multiple times. Thanks!

McFluffin · June 17, 2020, 11:50pm

Just wanted to thank @EHG_Mike and the rest of the devs who worked so hard on this. It was clearly a very difficult bug to solve, but they took it seriously and didn’t give up on it. It means a lot to those of us who were experiencing the crashes.

EHG_Mike · June 18, 2020, 12:13am

Thanks bud. Yea, it’s been a tough one. We’ve had at least a dozen of us working on it at some point or another in the last few weeks. I’m just so relieved that people are going to be able to get back in and play again.

Dozexx · August 9, 2020, 12:15am

hi have problems with crashing. i crash from nothing and every few minutes. need help crashes.zip (125.1 KB) and sysinfo DxDiag.zip (16.6 KB)

mccoy · September 25, 2020, 12:13am

i got the same problem, crashing all the time, how did you fixed it?

McFluffin · September 25, 2020, 12:30am

This was fixed in a previous patch. If you’re getting constant crashes now, then I suggest making a new support post on it. It may unfortunately be a new bug for the devs to look at.

mccoy · September 25, 2020, 2:46am

I already created a new topic about these crashes four days ago, but they do not answer the forums, and it also seems to me that many other players are having problems since most of the forums are about crashes of the most different types and everyone is unanswered. from developers

system · November 24, 2020, 2:46am

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.