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Confusion about upgrading supporter pack

Hello,

I read some forum posts here about upgrading our supporter packs but I am not sure how outdated or current the info or process is, or if it’s even possible?

A post from about 7 months ago says that this option will be available again soon and another I found says that it may be possible if we bought the game via the website, which I did and to either put in a support ticket or send an email?

If this is possible can you please let me know? Thank you for your help.

Hello there,

Right now the upgrade feature is handled via a support ticket. We are still working on coming up with a system-level solution for this.

support.lastepoch.com

-Alux

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