That would restrict moderation (& chat) to English. EHG are unlikely to have the funds to be able to have native speakers cover many other languages 24/7. And I don’t think it would be reasonable to have them do that compared to hiring more “production” staff.
Are you entirely sure about that?
That’s the universe telling them to switch to Excel. And maybe get a new job if they can’t open a spreadsheet.
Heh, if you’re old enough, there was no excel option to fall into, no google to check for solutions, and any tech related stuff was not user friendly, as it is now. Heck, “users” were people that were barely able to interact with the computer, other than power on-off and running/using a program.
There you have it.
All the out and proud qualified players declined the role.
Lets be surprised what we are left with.
Amen. I was working in Accounting back in the Lotus 1-2-3 days, and back then it was an absolute revelation when it was released. Despite the bad rap it has received in days since the release of Excel, I think people don’t realise that there were Accounting days BEFORE Lotus 1-2-3. You think Lotus was bad, imagine doing it all by hand on manual ledgers with only a calculator to help before writing out your spreadsheet on that strange thing called paper…
P.S. As old as I am, I was not around in the Quill & Ink days, but I worked for a Local Authority back then, and we had to do our annual accounts in old fashioned ledgers still for tradition’s sake (yes, in ink & fountain pen).
Yup, I remember using Lotus at uni, and my dad bringing his first “laptop” home from work (my 27 inch monitor is smaller in all dimensions plus an awful lot lighter).
One declined it. That’s not “all” by a very long shot.
That makes me scared. I know it was a thing, but I really don’t want to know. Though at least accounting was simpler back then.
Ah, you think that’s bad. Before we got “computers”, we had to input all data into the “system” by using punch tapes…
Or, at least, so I have been told. I am far too young to remember such things 
Yeah, I’m aware of using punch cards, along with pre-IC valve-based computers. My dad even told me about the first “desktop” calculator he got for his office. “Desktop” because it was the size of a desktop…
Right here is your problem. This is what I’m talking about. This is a selfish perspective a lot of people unfortunately have. You think it’s their fault for being offended by your offensive behavior. It’s never their fault. Change your way of thinking, assume it’s always your fault.
Without wanting to be pedantic snigger, saying “it’s never their fault” is just as selfish as saying that people are overly sensitive. #### cuts both ways.
As someone who has a Youtube channel, I’m not so sure being a community mod is the advantage you think it is. I’m not applying to the program in part because of my Youtube and Twitch channels.
“Never”
Says it all. Probably should have vet your wording before the rightousness, loophole dude
I just want to point out that Moderators, regardless if they are community members or paid staff, are themselves subject to Moderation and reporting.
At the end of the day, EHG is accountable for every one of their Moderators and if a Moderator has some sort of ego problem or other issue being “fair”, there should be an easy way for the community to report the Moderator.
I’d be exceptionally surprised if one couldn’t report a moderator just like you can report anyone else.
I know, but given EHG’s previous behaviour, I don’t think they’re stupid enough to not have methods to spot & deal with nefarious acts from their (community) underlings & given the wording in their post, that has to include a feedback mechanism from the community.
IMO, it’s almost inconceivable for it not to.
This would not be the first game to do this. It has been a long time since I’ve played a truly online game and live chat but I do remember being asked to be a moderator in the past and I was only one of the player/moderator individuals. It worked well as there was oversight from the company then also which is what I read here.
They also, as in the other game, have a rebuttal system allows the one who was moderated against to appeal the action. As @Macknum stated, bad apples who were appointed as moderators can be quickly filtered out. With due diligence, which it sounds like EHG is going to do, most of them would we weeded out before ever being appointed.
From the bad apple tree?
I would agree that this applies for the English chat, but moderators are needed for other languages as well. Those moderators need to be fluent in the language for which they are moderating also.
Understanding the proper language is one thing, but the moderator must be able to engage the individual and make sure that it’s a language thing before using the hammer, if the hammer is necessary at all.
But this is where the appeal system would come into play, and EHG’s operations of looking into exactly what transpired and if the moderator was out of line in any way.
But there’s a difference between an appeal due to misunderstanding… and there’s moderators imposing their views and beliefs on everyone else. Just look at MMO-Champion for examples of that. This is especially abusable when moderators get the first ‘hearing’ in any appeals process, as they can frame the conversation before it even gets to the accused.
Yes, but that’s why the devs need to pay heed to all the conversation on this, which I believe they are based on @EHG_Kain’s responses. They will have to learn from what has happened in other games with mods and it sounds like they have a good way forward, and I for one am willing to see how it works out.
We all know it can be abused, and that there will be those who try to abuse it. It will rely on the devs and the community working together to minimize it.
Just as an example and pointed at noone! if I write “Sprich Deutsch du Hurensohn!” mostly noone is offended. If I aim it at someone said person might be offended or is laughing because of the memes. Non the less a not german speaking person needs to translate said quote to even be able to be offended.
I think there is a easy solution to all moderation issues. If a moderation issue is needed warn the person, if there is a second violation mute said person for x days and if there is a third violation mute said person for a whole circle or indefinetly. I think everyone has better things to do with their time then googletranslating foreign language stuff or to moderate people who are unwilling to learn.