Character stuck after entering The Keepers' Vault

Bug Reports
1

Bummed out new player here. My very first character in online mode. I get to the keepers’ vault and my character appears to move but when i use spells/attack, they come from the point where I entered. If I use dodge, then the point at which the spells originate moves with me, but I rubberband back to wherever the game thinks my character is before dodging. Unfortunately, I only have 9 minutes of play time left before I cannot get a refund so I won’t be able to record a video. Unless there is a bulletproof fix I’m going to have to return the game. I was getting repeatedly disconnected from US west so I tried US Central and US East. Same stuff and I keep getting disconnected from any region when I try and leave the vault.

While the part of the game that worked was fun, overall I’m pretty disappointed and I completely regret purchasing the top tier pack on faith. Caveat emptor I guess.

Player.log (613.3 KB)
Player-prev.log (631.9 KB)

Thanks.

2

I started a new character, and hit the same bug. I reported it in game before seeing this post.

3

Went ahead with the refund. If there is a reasonable fix I’m willing to purchase the base game to try again with 2 hours to troubleshoot. No matter what I’m not willing to shell out $65 though. Not even sure if offline mode works better but no point in the cosmetic addons in that case.

POE had a lot of problems the first years, but at least it was free. Really disappointed right now. I wish Steam would allow us more time to troubleshoot if we find an issue in the first two hours. I want to like this game but because it’s paid, I expect it to work out of the box, so to speak.

Thanks.