Hey there.
I finally managed my VK to reach lvl 100. As i tried to log in today i couldn’t find it in my charlist. So far every Char is normal and available aside my VK. Can you help me pls?
I spent lots of hours to create and equip that char.
Sincerely
Oneallstars
Hi, Welcome to the forums…
Sorry you are having hassles with your character…
All LE character saves are local to your computer and (if you are using windows) are in
Bootdrive:\Users\Username\AppData\LocalLow\Eleventh Hour Games
If anything happened to the savegame file, then the character will be gone… There is no online backup or any copy of it unless you manually made one (something I do with all beta games). If the game crashed or was not shutdown properly then its very possible that a savegame can get corrupted and if this did happen there is nothing anyone can do.
If you look in the savegames folder, you will also see an _temp version of each savegame which is a backup of the savegame (actually an older save)… You might be able to rename the temp file (swap them) to see if the temp version works.
If you need to figure out which is the VK character, they are all text files - so you can see the character name in the first few characters of the file opened in Notepad.
You didnt provide much info on your setup or if you are using Steam or the standalone launcher, but if you are using Steam Cloud saves then sometimes this can also be the cause of the issue - especially if you use multiple machines and the cloud saves messed up the sync between machines. If you are using steam cloud you can try signing into your steam cloud via a webbrowser to see whats there: Sign In - it might have the missing file… all depends on when Steam sync’d
Hello Vapourfire,
hello and thank you very much for your support
I only use Last Epoch on my main Windows PC and without Steam.
Of course, I also back up my data, for which I have the OneDrive Cloud, which backs up everything (user files, documents, etc.)
Unfortunately, One Drive backs up almost in real time and therefore has the same status.
I checked out all of the save files and looked for my Void Knight. However, there is no longer any trace of him.
All other 25 characters are just as they should be …
It doesn’t make sense to me because it only affects one character. Sadly my only level 100 character and that only since the day before the mysterious disappearance of the same.
Of course, I also back up my data, which is why I have the OneDrive Cloud, which backs up everything. Sadly it is the same as on my local computer.
Hmm…
OneDrive backing up the active savegame while you are playing might be a problem with file locks etc… In fact, if the game didnt crash (and corrupt the file itself) then I would guess that might have happened if the last character you were playing was the VK and then shutdown and OneDrive & the game just happened to try to save at the same time.
I cannot think of any other possible cause - its either the game crashing that corrupted the file or potentially OneDrive doing some live backup that caused the problem…
It will not help getting your savegame back, but please can you post your player.log file - it might have some debug message that could indicate what happened and potentially help the devs consider some improvement…
side note… from my experience doing backups from various systems/OS/data to online & local NAS (personal and business) I can confirm that live backups are not always the most stable or reliable… While its convienient I wouldnt rely on it always working especially if you are asking it to backup live data that is updating often… Live backups usually require that the system you are backing up is able to handle the backup process and not cause data corruption by accessing data that is snapshot for the backup… but thats a totally different issue and off topic…
LocalCharacterSlots:LoadCharacterByData(CharacterData)
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IOException: Sharing violation on path C:\Users\Patrick\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves\1CHARACTERSLOT_BETA_8
at System.IO.FileStream…ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x00000] in <00000000000000000000000000000000>:0
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IOException: Sharing violation on path C:\Users\Patrick\AppData\LocalLow\Eleventh Hour Games\Last Epoch\Saves\1CHARACTERSLOT_BETA_8
at System.IO.FileStream…ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x00000] in <00000000000000000000000000000000>:0
at System.IO.FileStream…ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize) [0x00000] in <00000000000000000000000000000000>:0
at SafeTextFile.InitializeStreams () [0x00000] in <00000000000000000000000000000000>:0
at SafeTextFile.BackupFile (System.String forceData) [0x00000] in <00000000000000000000000000000000>:0
at SafeTextFile.OnSceneChanged (UnityEngine.SceneManagement.Scene scene, UnityEngine.SceneManagement.LoadSceneMode mode) [0x00000] in <00000000000000000000000000000000>:0
at UnityEngine.Events.UnityAction`2[T0,T1].Invoke (T0 arg0, T1 arg1) [0x00000] in <00000000000000000000000000000000>:0
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Uploading Crash Report
NullReferenceException: Object reference not set to an instance of an object.
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Uploading Crash Report
Uploading Crash Report
Setting up 6 worker threads for Enlighten.
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Curl error 56: Receiving data failed with unitytls error code 1048578
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Okay, i shared the log files, got hidden temporary. But i just accept that my char is gone and mabye devs find out why.
Thanks a lot for your support
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