Can't access COF on new alt

Hello

I had progressed COF on my HC character to rank 8, they died and I was transferred to SC. I created an alt in SC, the NPC in the first town that is supposed to give you the option to join COF is not there and I can’t use COF items that my main acquired. It still shows the faction rep/progress however when I press ‘Y’. Is this a bug? Or do I need to access it via campaign again since this is my first character I’ve started from scratch on SC?

EDIT: I’ve seen some other posts with people with the same bug, but those were closed with no resolution, so I couldn’t comment. If any1 else has experienced this bug, can you please confirm if you were able to join COF end of campaign? I can manage fine without COF until then but if this bug prevents me from joining COF at all then that’s a problem… I’m assuming it’s just something to do with starting fresh in SC. When I make a new character on HC, the NPC does appear in first town.

UPDATE: I decided to keep levelling my alt and can confirm I was able to join COF end of campaign and can use all my COF items again that my main acquired and kept the same rank. I guess I just needed to do it again on SC fresh.

Regards

Daniel

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