Cannot log into game

Bug Reports
1

I reset my password and can get into website but use same info and launcher will not let me log into game

2

And now, after all those patches, I got something new :pensive:

  1. Launching the launcher - good.
  2. Click the “launch” button, Log in screen appears - good.

last rows of …LastEpoch/output_log.txt

Setting up 6 worker threads for Enlighten.
Thread -> id: 1750 -> priority: 1
Thread -> id: 1bdc -> priority: 1
Thread -> id: 1860 -> priority: 1
Thread -> id: 25b8 -> priority: 1
Thread -> id: 8c0 -> priority: 1
Thread -> id: 3454 -> priority: 1

  1. Enter login / password and click to login… and here’s a problem.

new rows in that log …

Uploading Crash Report
ArgumentException: JSON parse error:
Invalid value. at (wrapper managed-to-native) …

… and some more.

giving you full log file
output_log.txt (5.5 KB)

3

Hi there,

If you’re still having issues after today’s patch, please email [email protected]. Thanks!

4

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5