I encountered a pretty heavy bug. After creating a new character I did join a group of friends who where already level 6 or 7. I immediately teleported to them without even completing the tutorial and reaching The Keepers’ Camp. Problem was: I could not use my town portal afterwards. The Tooltip says something like: You have to reach The Council Chambers to find the keeper (?). I tried that and even entered the Last Archive as the internet stated you had to run some metres in this area to unlock town portal. It did. But only as long as I stayed in Last Archives. As soon as I ported or left the area, town portal was gone again.
I found out, that the first point for enabling town portal was the Burning Forest. So I tried to enter it via the next possible waypoint: Keepers’ Camp. Sadly the way is barred with a big fire, so no turning back. I even had a friend of me create a fresh char, to then port to him and complete the first two tutorial maps together. Didn’t work. It may be a problem with the barbarian NPC in burning forest. I can start the quest by talking to him and he follows me arouind, but as soon as I enter Keepers’ camp, he is gone.
At this point I deleted the char and created a new one. That is why I cannot attach any Screenshot or log file. Hope this report helps in any way.
Cheers