This happens on every few monoliths I open. The game is still running. The screen isn’t frozen as I can move around the minimap and such. But The actual game is just black.
Screenshot: https://imgur.com/hgG1GPs
Welcome to the forums…
Two things to try…
-
Verify the integrity of the game files if you are using Steam
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Check your GPU driver version and make sure its a clean install no older than a few months.
If neither of these make any difference, then please post your player.log, le_graphicsmanager.ini and the output from a dxdiag report (Windows obviously).
Thanks for the response. I tried both but the problem persisted. I will try to reinstall Last Epoch next.
Where do I find that le_graphicsmanager.ini file?
Everything is in on Windows:
C:\Users\USERNAME\AppData\LocalLow\Eleventh Hour Games\Last Epoch
If you have done a Steam game file verification, its unlikely that a reinstall is going to make any difference - effectively the verification checks the install.
Post the files, there may be something that hints at the problem in them… just remember to copy the player.log from a session when the problem happened - they are overwritten on subsequent restarts…
The reinstall actually made a difference somehow. Now my game crashes every few monoliths instead of doing that black screen thing.
This is from the le_graphicsmanager.ini file:
DxDiag.txt (128.0 KB)
ConfigVersion = 3
MasterQuality = VeryHigh
TerrainQuality = VeryHigh
ShadowQuality = Medium
DetailShadows = false
HBAO Quality = VeryHigh
SetHX = VeryHigh
Reflections = VeryHigh
ScreenSpaceReflections = VeryHigh
GrassDensity = Full
antialiasingMode = TAA
ColorGradingIntensity = Medium
vertical Sync = Off
StreamerMode = false
LimitForegroundFPS = true
MaxForegroundFPS = 144
LimitBackgroundFPS = true
MaxBackgroundFPS = 30
SelectedMonitor = 0
ScreenMode = MaximizedWindow
Resolution = 2560x1440
I should probably add that I have +500 hours played and this issue only started occuring recently after 8.5 launched.
Player.log?
A few things from the info you have provided:
Your GPU Driver is dated 30/09/2020 - that is way too old. Older drivers have been known to cause issues with LE updates over time and there are lots of performance issues that newer drivers tend to resolve generally. The game reinstallation probably updated some underlying dlls or supporting files etc which “moved the problem elsewhere” but your GPU driver is so old that its very possible that even Windows updates since then are now trying to reference updates to the GPU drivers that dont exist on your system because the version is so old.
I do not recommend using drivers older than 6 months… Newer if you experience issues. Be sure to do a clean driver installation - NOT an upgrade as a clean installation is the only way to ensure that the older possibly defunct driver files are correctly replaced…
I see that you are running fairly high in-game settings - which in theory should be ok on your GPU but I dont recommend it because of the games lack of optimisation & known performance related instability. One thing you definitely need to do is check your GPU usage - you have the framerate limited to your screen at 144fps but if your GPU is maxing out all the time and you are not actually achieving that framerate, i.e. the limit is too high so it effectively serves zero purpose. LE is known to start doing very odd things (freezes, stutters etc) and crash if the GPU is near max all the time - this is especially true for crashing when loading into new maps etc…
The way I recommend doing this (and based on successfully helping others with instability) is to check your GPU usage while standing still doing nothing in town (End of Time)… if your GPU usage is around 60%, then that seems to give the GPU enough headroom to spike up to max during busy play moments and generally have a much more stable experience… Obviously adjusting this usage is a factor of resolution, quality and FPS limits… While FPS limits are the best way to adjust usage, imho, there is very little quality difference between VeryHigh & High or even High & Medium, but it can make the game much more stable by dropping down - Personally I prefer a stable game with decent fps than one with all the eye candy… but thats up to you.
The player.log might have something more specific, but I’d definitely advise trying the above…
ps. Funniest thing I have seen in years: Windows Dir: A:\Windows…
I don’t know why it shows old drivers but I update my drivers regularly for my GPU and yesterday I did a clean install of the latest NVIDIA driver.
I’ll try and reinstall the driver again
Its in the Display Devices section of the DxDiag report you posted… If you scroll further to the system devices you will see the GPU related DLLS are all dated 10/7/2020 too… so you definitely dont have the latest drivers running.
From nvidias website it should be:
GeForce Game Ready Driver
| Version: | 512.15 WHQL |
|---|---|
| Release Date: | 2022.3.22 |
| Operating System: | Windows 10 64-bit, Windows 11 |
| Language: | English (US) |
| File Size: | 786.95 MB |
Are you sure you are not getting a cached driver download via any proxy server or network device?
You may also need to consider doing a safe mode driver uninstall first and then installing the new one… The problem with older drivers is that they dont remove themselves and then when you install new ones things can get a bit hairy with older and new driver files existing at the same time and Windows doesnt like that one bit…
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