Badges do not appear

Good evening, I have the most expensive version of all the supporter packs available in the Steam store, but in my forum profile, the badges section is empty. I made the purchase a few hours ago. Is it normal for there to be a delay before they appear?

You should contact support regarding the badges,when you dont see them at your profile.

I contacted them and they activated them. They are now showing up, but I don’t see them in the badges menu. They only appear in my forum replies or posts, but not in the menu.