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(Another) Missing Ancient Gladiator Support Pack

I bought the game through Steam; I believe I have activated my game on the web site (said it was successful) but am still not seeing my Ardent Gladiator rewards.

Please help and thank you.

The only rewards that are activated yet are pets. Pets in general are temporarily deactivated while we transition our back end over to a new setup. When that’s done you’ll get your pet rewards. There is nowhere to spend or view cosmetic coins yet but don’t worry it’s all linked to your account.