Welp, I had a Shaman that was doing pretty well but I guess that’s over with. Wtf. Even the ones from last season are gone.
Logged in and played past the into to Keeper camp with a new class. All my stuff was in the right place and my faction rep was still there. So, relogged (again) and this time everything showed up, including the new characters. Still a bug, but I was about to be mildly annoyed.