When i try to enter first quest in Age of Winter timeline, “The Frozen Fortress”, game stops at loading screen. While i see loding screen, i still can hear my character walking or doing actions, i can even use menu and go back to menu, but cant start quest.
Hi,
Please can you zip and post your log file from the session when this happened.
There is a similar issue like this that pointed to a corrupted game asset file and the log would confirm this - it usually requires the offending file to be deleted and then run Steam Game file verification to fix the issue. YOu could try the file verification anyway - but it may not fix it without removing the problem file.
Impossible to say if this is the issue without a log.
Ok…
Doesnt look like its the problem I thought it may be BUT your older logfile is reporting 10k+ rendering issues and a few other things that could be related. There are also other errors when loading in Monoliths that could also be related - but these dont specifically look like rendering problems so it could be something else more specific to your situation - obviously if it were general then everyone would have problems loading into that quest.
I am not a EHG dev so I can only make some guesses here as to what could help.
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Make sure your GPU drivers are no older than 3 months and have been installed with a CLEAN installation - not upgrade as that doesnt always fix any driver related issues.
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If you havent already done so, run the the Steam Game file verification to make sure your install is ok.
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You dont mention what in-game settings you are using or your hardware - because of the rendering errors, I recommend dropping your setting to Very Low quality & 1080p - just to confirm if this could be a performance related issue. Make sure to disable any other apps, especially overlays, capture etc while testing this.
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Does this happen when playing ONLINE or OFFLINE and can you test the alternative?
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Does this only happen with one specific character or any? What is the character you are having this problem on?
All drives are ok, i used files verification and tried to run this on very low quallity. Im playing offline. It happens only when im playing my sentinel character.
Hmm… There are two known problems with Sentinel chars and loading into Maps - one is if Ring of Shields is active the quests dont load (supposed to be fixed in a recent patch) and the other is an very hard to replicate problem with Sigils of Hope turning the parts of the screen around the char black - this one isnt fixed but is so random its proven to be hard for the devs to trace. Neither of these match yours though.
I also play offline (too high pings) and I dont have a similar issue trying the same map. I must have run it hundreds if not thousands of times across various chars including all sentinels without experiencing your issue.
So there has to be some perfect storm of conditions on your setup that is causing the issue.
Can you check your Windows Event viewer and see if its reporting anything when this happens - like maybe the GPU driver is resetting itself or something? Some maps do have additional partical effects and other rendering and maybe there is some magic combination that is causing this.
When you tested with very low settings - did you make sure things like AA, Shadows etc were disabled or were on their lowest settings too? You didnt mention resolution so I am assuming you dropped it to 1080p too?
What skills are active and on your skill bar when using the Sentinel char? (as you are using an offline char, the simplest way to provide this info would be to upload your char to the build planner on Lastepochtools.com) and share the link to it here.
All guessing here.
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