I bought the game on Steam and the Ardent Gladiator pack but get no forum badge

Hi
I bought the game on Steam but figured I don’t get the forum badge so I just purchased the Ardent Gladiator pack but still don’t receive the forum badge yet.
Also if I purchased the game twice like this, can I get upgrade to the Ardent Champion pack?

Hi there,

Thank you for supporting us!

I’ve looked into this for you, and I can see a member of our team has responded to a support request from you related to this. We’ll be happy to help you after hearing back from you there. I’ll close this forum thread to keep the conversation in one place.