Cinstant massive disconnects making game unplayable

This is frustrating. Every single mono I finish, take rewards, clean inventory, I need to restart game because if I join next mono, it is empty, character does nothing, etc. In logs I simply see “Disconnected, connection time out”. Here is some things:

  • Tested several speed tests, in all I get full 1 Gbit and around 5-10ms latency
  • Windows firewall is off (for test purpose)
  • Router firewall is off (for test purpose)
  • Playing in full screen and do not alt-tab
  • Nothing else which may use connection is active (eg. browser, discord)

meanwhile:

  • Router restarted 2 times already
  • Fiberwire transmitter restarted 2 times already
  • Game reinstalled and verified

Having no issue at all in other services.

Nothing helps, this is starting to be completely unplayable. Doing campaign was like - disconnect every 2nd/3rd location change, sometimes I had to do 3-4 runs of same location just to enter next one.

Playing on EU West.
Character name: NecroMaki
Steam: Makishima (Steam Community :: Makishima)

Player.log (147.9 KB)

DxDiag.txt (112.3 KB)

Logs from start of the game, done one mono and while trying to almost instantly start next one, got disconnect. This is unplayable :frowning:

3 Likes

Next logs:

Player.log (289.7 KB)

CLIENT: Found a message of type StatusChanged with contents: Disconnected Server shutting down

I am totally annoyed right now.

I really want to play this game but… done just ONE mono, got reward, since I didn’t loot in last one, started new one right away. Loaded without minions, monsters were not moving, spells not using mana.

Player.log (241.6 KB)

2023-10-02T09:14:07.1690701+00:00 CLIENT: Found a message of type StatusChanged with contents: Disconnected Connection timed out

2023-10-02T09:14:11.4853575+00:00 Disconnecting UDPClient False

Next logs:

Player-prev.log (389.4 KB)

And here is one after I changed DNS to Google once: 8.8.8.8 / 8.8.4.4 - was working a little bit more stable but still got dc while entering mono.

Player.log (513.2 KB)

We generally don’t reply to bug reports here unless we are looking for specific follow-up information. This forum gets periodically checked for bugs that are converted into our internal bug tracking system. I don’t have any information on the status of this bug.

1 Like

Thank you, I will continue providing logs, maybe this will help you later on until this gets fixed.

1 Like

Hey, I just wanted to share with you that I have the exact same issue - It feels like an insanely aggressive “inactivity timer”.

If I spend just a little bit of time checking gear I found or reading stuff in my skilltree, I know I will be disconnected for it. If I play without spending time on any of that, it’s like I don’t get disconnected ever.

Yea, I have 2 monitors, often checking things up in wiki to know what I am dealing with (as completely new player). But this doesn’t matter, happen that I am disconnected instantly, I go into mono, finish it, portal back, get rewards, load next mono and I am already disconnected, when I enter second mono, my minions don’t teleport, mobs don’t move and I get disconnected message after a while.

1 Like

I know it’s a longshot, but could you try disable second monitor and do some testing to see if you still become disconnected?

I get disconnected constantly as well. I will play for 30-60 minutes usually and then when I move from one area to the next it says lost connection. Once I have lost connection the first time, every loading screen will then disconnect me until I restart the game, but I usually just move on to another game after the first one now. This is the only thing stopping me from spamming LE as I used to. My total game time is almost 1000 hours over the last several years.

1 Like

Happens to me as well… reported it multiple times. I’m playing minion build and I think it usually happens after hitting “move crafting materials” button. Next mono all my minions are either invisible or stuck in the initial position. There are no monsters on the map and I’m getting disconnected shortly after.

Amount of people on this forum who tries to downplay it as user end problem is frustrating, similarly to no response from devs to even acnowledge that they are aware of this issue.

I’m giving this one more patch to be fixed and then requesting a refund and that’s all I could advice you folks … which is sad.

1 Like

Hmmm

I’ve just had 4 hours with no disconnects… usually it’s a disconnected every 15 minutes or so… Dunno if they’ve fixed something under the hood of if its just a coincidence.

6 hours, still no disconnect - really weird compared to previous experience.

multiplayer never really worked since release and still doesnt, dcs, crashing the internet connection with absurdly high load, etc., and somehow it cant be anything else than last epoch thats causing all of this, because all other games arent making any problems

Yup I agree - It must be their end, but in the recent patch notes they indicate they are looking into “rare disconnects”.

Even after patch I’m still getting disconnected every 10 mins or so. I hope they fixed it at least for some of the ppl, unfortunately I’m not one of them ;p

1 Like

Well, again, same thing, today tried to play, done 2 monos and got 2 disconnects, I cannot finish more than one mono without disconnect.

Player.log (348.9 KB)
Player-prev.log (166.5 KB)

I would love to know if there is an option to copy your online character to offline to fully enjoy the game.

Player.log (3.6 MB)
Another 2 x dc

I have been experiencing the same issue described above, however my disconnects happen in every area I go to, making the game literally unplayable, as I can make no progress. The main correlation I find between crashes, is they primarily occur when moving from one area to the next. I get the"you have lost connection with server message. Ive tried using every US server to no avail. (I have 20ms ping in US West, around 60ms for the rest). Ive adjusted my graphics settings to high instead, also to no avail. I love this game, but I simply cant play or even recommend this game to anyone until this issue is resolved.
Player.log (348.9 KB)
DxDiag.txt (100.6 KB)
le_graphicsmanager.ini (498 Bytes)

1 Like

Player.log (504.7 KB)
Player.log (3.6 MB)

Had another 2 disconnects, as I noticed, it is mainly after interacting with NPC, stash or teleport.